St John of God Richmond Hospital at 177 Grose Vale Road in North Richmond, NSW

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Reviews about St John of God Richmond Hospital

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  I was just admitted on Wednesday and came home. After over 24 hours of being in the ward staff were still stopping me in the hallway and telling me I needed a visitors pass if I was visiting someone. I continually had to tell them I was a patient. When seeing a pathologist the staff on my ward told her there was no patient under my name when she asked for my paperwork. I was told by a mental health professional that no group therapies would be suitable for me until next Monday... since I was under supervision I was unable to even go for a walk around the grounds, so all I could do was stay in my room, which they continually told me I needed to get up and not sleep. I’m suffering from severe depression and all I do is sleep, with nothing else to do for 5 days I didn’t know what was expected of me. I wasn’t given a tour of the grounds, I wasn’t even given a programme of the daily activities and was roused on for “sleeping through” the daily morning meeting which I knew nothing of. When I told staff I wanted to discharge myself they said I could not leave until I was seen by my treating psychiatrist. I had not even seen a psychiatrist in the two days I had been there. When I tried to tell the staff I was feeling anxious and didn’t know what I could and could not do since I didn’t have any treatment plan until next Monday, they suggested I go have a smoke. I’m severely disappointed with the programme, I was told that when I attended the group sessions I am not allowed to mention anything personal and I am not to say anything that would be disturbing to other patients. I went in to St. John of god for help, not to sit around for 5 days doing nothing, I can do that at home. I was also told that it is basically a facility of 21 days to monitor my medication change. I was under the impression that I would receive strategic help for my mental disorder and I was treated like I was giving up and quitting when I told staff I would rather wait at home than be under supervision while I wait until Monday. It is a three week program and I was admitted on Wednesday of the third week cycle... the first class available to me was “unsuitable” because I was a session on preparing to go home. I can’t understand how admissions did not ask me to wait until the following Monday. I think there is a severe lack of communication and people who are suffering and who finally make the decision to seek treatment should not have to be admitted and then told to wait another week until they can get help, it was a huge step for me to even decide to go to hospital, when I was told it’s only 5 days it’s not that long, staff don’t seem to understand it’s not just 5 days, this has been months and months of decision making and deciding to come, so 5 days is too long for those who finally agree to help.
  Ashleigh Mason

  February 20, 2017

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